Strategic OBM support for service-based CEOs

Your business grew. Your backend needs to catch up.

You built a 6 or 7-figure business. You shouldn't still be the one chasing tasks, fixing workflows, and keeping the whole backend moving. We start with an honest look at what's slowing you down, then build the support around it.

Free. 15 to 20 minutes. No pressure.

Nicholle Ponce, founder of Work with Nicholle
the operations doctor is in
20+ Happy clients
30+ Completed projects
Certified Paralegal
Six Sigma Yellow Belt
Internal Quality Auditor
Sound familiar?

You didn't grow your business to become its full-time task manager.

Your business has grown beyond the point where everything should depend on you remembering, checking, and managing it. It's time to get some of that plate wiped clean.

  • Checking whether tasks got done
  • Following up with the team
  • Fixing another workflow
  • Keeping an eye on the launch timeline
  • Remembering the thing everyone forgot
  • Squeezing your actual CEO work into whatever time is left
The Roadmap

Working with me, mapped out.

Four stops. You can hop off after the plan, no hard feelings.

start here 1
Free · 15 to 20 minutes

The Consult

A quick, no-pressure call. We check fit before anything is booked or paid.

2
$399 · 2 to 3 weeks

The Outpatient Visit

Intake questions and a 30-minute clarity call. Then I build your Care Path, the paths your business could take.

3
Yours to keep

Your 90-day plan

Your custom action plan for the path you choose. Run with it yourself, or keep going with me. Your call.

4
Ongoing care · starts at $997/mo

The Ops Partner

Ongoing support across 2 to 4 core functions, scoped from your plan. Your $399 is credited when you sign on.

The Outpatient Visit

Get seen. Go home with a plan.

I look at what's really happening in your systems, team, and workflows, then map out the paths your business could take next. You choose yours, and I write your custom 90-day plan around it. All in 2 to 3 weeks, and it's yours to keep, whatever you decide next.

How it works 2 to 3 weeks, start to finish
  1. 1You answer a few intake questions
  2. 2We hop on a 30-minute clarity call
  3. 3 I build your Care Path (your Ops Map)Signature The paths your business could take, laid out side by side
  4. 4You choose the path that fits
  5. 5I write your custom 90-day plan to get you there

$399. Credited toward The Ops Partner if you sign on.

Book the Free Consult

The Consult is free and always comes first. The Outpatient Visit is the paid next step, if it's a fit.

Rx Your 90-day plan
ForYour business
PathThe one you choose
  • Intake questionnaire
  • 30-minute clarity call
  • Your Care Path (your Ops Map), with the paths your business could take
  • Custom 90-day action plan for the path you choose
Ready in 2 to 3 weeks. Yours to keep, whatever you decide next. NicholleSigned
What I work across

Six core functions. Most clients need two or three.

See the full services

The Vitals

Operations Management

Daily and weekly rhythm, bottleneck resolution, decision-making ownership.

The Game Plan

Project & Launch Management

Planning, timelines, accountability, post-launch debrief.

The Skeleton

Systems & Automation

Workflow documentation, tool setup, automation build-out.

The Care Team

Team Management & Accountability

Delegation structure, contractor and VA onboarding and oversight.

The Bedside Manner

Copywriting & Messaging

Website copy, sales pages, email sequences, launch copy, brand messaging.

The Chart

Marketing Operations & Metrics

Campaign calendars, KPI tracking, reporting dashboards.

When your business is ready for it

AI systems that actually fit how you work.

Some businesses are ready for AI. Some need their ops sorted first. If AI makes sense for yours, I'll bring in Dr. Monica Rysavy, my AI strategy and governance partner, to build it with you.

Dr. Monica Rysavy JD Former CFO AI strategy and governance She knows the money side, the legal side, and the guardrails, so your AI is built responsibly from day one.

Ops first

We get your systems running smoothly before anything gets automated. AI works best on processes that already work.

Only when it fits

AI isn't a default add-on. It only shows up in your plan if it's the right move for your business right now.

Built with an expert

Dr. Monica leads the AI strategy, guardrails and build. I keep running your operations. You get both, without managing either.

Book the Free Consult Curious about AI? Mention it on your call.
Free resource

Not sure where to start? Take the OBM Readiness Quiz.

Find out in a few minutes whether you need a VA, an Outpatient Visit, or you're ready for an Ops Partner right now.

Take The Quiz
Kind words
“What sets Nicholle apart is that she doesn't just execute, she thinks.”
Dr. Monica Rysavy Dr. Monica Rysavy Founder, Systematic You Read the full recommendation letter
“You were such a good listener and adviser that I had constant ‘aha’ moments throughout the call.”
Abi Sandoval Abi Sandoval Brand Strategist & Designer, Upflo Digital Studio
“It's unheard of to have an idea go from a mental brain map to fully executed in less than three business days, and that's exactly what happened, largely thanks to her.”
Client K Verified client
Nicholle Ponce
Hi, I'm Nicholle

I diagnose what's actually slowing your business down, then build the fix around it.

Before I recommend anything, I look at what's really happening across your operations, launches, systems, team, messaging, and marketing.

You won't get shoved into a rigid package filled with things you don't need. We start with a real diagnosis, then build the scope around what your business needs right now.

In July I went to Singapore and stayed fully offline. The business kept running. That's the whole point.

Get To Know Me

Your business shouldn't need you in every detail to keep moving.

You've already done the hard part. You built the business. Now let's make more room for you to lead it, grow it, and occasionally close the laptop without wondering what you'll forget.

Book The Free Consult

Let's make it happen. ✦