Before You Launch, Post, or Sell…Do This First

If you’re building offers, creating content, or launching anything without market research… you’re basically guessing.

Market and competitor research isn’t just for big brands or corporate marketers. It’s for coaches, creatives, freelancers, and every service provider who wants to grow with intention—and actually stand out.

Here’s what it is, why it’s important, and how to do it (without getting overwhelmed).

What Is Market & Competitor Research?

Market research is learning about your audience—what they need, want, struggle with, and how they make decisions.
Competitor research is learning about your industry—who else is doing what you do, what’s working for them, and where the gaps are.

Both help you make smarter decisions when it comes to:

  • Positioning your offers

  • Writing content that clicks

  • Pricing your services

  • Understanding how to differentiate

Why It’s Seriously Important

Skipping research leads to:

  • Messaging that feels “off”

  • Offers that don’t convert

  • Endless content ideas with no direction

When you take time to research, you start making decisions from data—not just vibes.

  • You’ll know exactly what your dream clients are looking for

  • You’ll speak their language

  • You’ll see what makes you the better choice (and say it clearly)

How to Start Doing Market & Competitor Research

Here are simple, repeatable steps to get you started:

1. Identify Who You Actually Want to Attract
Write down:

  • What kind of clients you love working with

  • What stage of business or life they’re in

  • Their pain points, goals, and priorities

Look for: language they use in DMs, comments, testimonials, or inquiries.

2. Lurk Where They Hang Out
Explore:

  • Facebook groups

  • Reddit threads

  • YouTube comments

  • Podcast reviews

  • Testimonials on your competitors’ websites

Look for: repeated struggles, questions, and emotional triggers.

3. Make a List of 3–5 Competitors
Check their:

  • Website messaging

  • Service offerings + pricing

  • Content themes

  • Social media engagement

  • Reviews (especially 3-star ones—they’re gold)

Look for: gaps you can fill, positioning you can refine, or patterns that work.

4. Document What You Learn
Use a simple Notion or Google Doc to track:

  • Common client pain points

  • Competitor patterns

  • Differentiators

  • Copy or content ideas sparked by your findings

5. Use Your Research in Your Strategy
Apply what you’ve found to:

  • Improve your service pages

  • Refine your messaging

  • Create magnetic content

  • Build offers that actually solve a problem

Reminder: You Don’t Have to Copy to Stand Out

Competitor research isn’t about imitation—it’s about insight. Use what you learn to position yourself more clearly, not to become a duplicate.

Want a done-for-you way to organize your research?

Download The Thriving Business Playbook, it includes templates, systems, and strategy to help you build your business with clarity from day one.

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